SERVICE
Different Types of Food and Beverage Services in Hotels | Restaurants
There are many different types of food and beverage service types or procedures, but the major category of the food service is 1) Plate Service 2) Cart Service, 3) Plater Service, 4) Buffet Service and 5) Family style service.
Below is the list of different type of food and beverage service followed by restaurants, fast food establishments etc .
1. Table Service / What is a Table service?
Table service is considered as a border category of service style which consists of South & North Indian, Pre plated Service Etc.
In this type of f&B service, the Guest is seated at the table with laid cover and orders from the menu,
The guest has to be greeted with an eye contact and a warm welcome.
The server or waiter should normally address the guest by sir or madam.
If the server knows the guest name then they should address the guest by their Surname and title.
Assist the guest in seating as per the number of persons or any special requests.
While seating the guests the least desirable areas like the tables near to side station, kitchen, dishwashing area etc. to be only offered is all other tables are full.
The menu to be presented after opening to the women first, then the host and clockwise for other guests.
Special attention to be given to kids.
When serving the guest orders the server or waiter should have a good understanding of who ordered what dishes.
2. English Service / What is a English Service / Family Style F&B Service?
English service requires the food to be placed on large platters or in large bowls.
These food portions are then delivered to the guest's table by waiters/servers.
Once the host checks and approves the food the same is placed on the table.
The guests then pass the food around the table and serve themselves.
In some cases, the host may also ask the waiter to serve the food.
This is a common type of F&B service style as the ease of service and waiters shouldn’t be highly skilled.
The Family style F&B service is easy to implement.
The servers or waiters shouldn't be that much skilled.
This type of service also requires little dining area or space.There is a higher or rapid table turnover rate with this type of service.
One of the major disadvantages of the family style service is the difficulty to control the portion sizes.
This is because the last guest who gets served may not get enough item if other guest had taken more.
3. French Service / What is a French service?
French Service is a very detailed and highly skilled type of service.
It is very elaborate and expensive type of service.
The chefs demonstrate culinary skill, by preparing meals in front of the guests.
Normally all fine dining restaurants follow this type of service.
VIP "s and VVIP’s are also given this kind of service style.
Plated entrees are served from the right, all other courses from the left.
Beverages are served from the right.
French Service style is very expensive because it involves professional waiters to the server properly and slowly.
The ambience and decor of the restaurant are always in high luxury
All diners are given the individual attention and they enjoy.
4. Silver Service / What is a Silver service?
The service style is similar to the French Service and Guèridon Service.
The difference is an elaborate sterling silverware is used for the food and beverage service.
Due to the fact that silver cutlery and crockery are expensive, EPNS (Electroplated Nickel Silver) service ware is used most commonly in hotels and restaurants.
Only fine dining or speciality restaurants use silverware due to the high investment and maintenance cost.
In this kind of service, the food and beverages are served in silver cutlery and cookery.
The table is normally set with sterling silverware.
All food is portioned into silverware from the kitchen itself.
The silver platters are kept is the table side station normally with hotel plates.
During serving the waiter present the food to the host for approval and serves to the guests.
A service spoon and fork is used for serving.
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